The "Hungry Points" program is a loyalty program for customers who register and make bookings through the Hungry Hub platform.

For Hungry Hub in Thailand:

• Red & Silver Tiers: Earn 1 Hungry Point for every 100 Baht spent on the adult price.
• Gold Tier: Earn 1.5 Hungry Points for every 100 Baht spent on the adult price.
• Platinum Tier: Earn 2 Hungry Points for every 100 Baht spent on the adult price.

For Hungry Hub in Singapore:

• Red & Silver Tiers: Earn 1 Hungry Point for every 1 SGD spent on the adult price.
• Gold Tier: Earn 1.5 Hungry Points for every 1 SGD spent on the adult price.
• Platinum Tier: Earn 2 Hungry Points for every 1 SGD spent on the adult price.

Note:

• 1 Hungry Point is equivalent to 1 Thai Baht (THB)
• 1 Hungry Point is equivalent to 0.01 Singapore Dollar (SGD)

Customers can use Hungry Points to get a discount on their next booking.

How to check your Hungry Points balance in Hungry Hub:

You can check your Hungry Points balance by following these steps:

1. Log in to your Hungry Hub account via the website or application.
2. Go to the "User Account" or "Profile" section.
3. Select the "Hungry Points" menu.
4. Your current Hungry Points balance will be displayed on that page.

If you have trouble checking your points balance, please contact our customer service team for further assistance.

Earning Hungry Points is easy! Just follow these simple steps to start earning your points:

Thailand 🇹🇭

Hungry Hub Point Rate & Redemption Information
1 Hungry Hub Point = 1 Baht

Question 1: How many points do I earn per ฿100 spent?

• RED: 1 point
• SILVER: 1 point
• GOLD: 1.5 points
• PLATINUM: 2 points

Question 2: How many points do I earn for writing a review?

• RED: 5 points
• SILVER: 5 points
• GOLD: 10 points
• PLATINUM: 10 points

Question 3: How many points for a review with 3 or more photos?

• RED: 10 points
• SILVER: 15 points
• GOLD: 20 points
• PLATINUM: 20 points

Question 4: How many points for referring a friend (Referrer)?

• RED: 100 points
• SILVER: 100 points
• GOLD: 150 points
• PLATINUM: 200 points

Question 5: What does the invited friend get?

• SILVER: A 100 Baht coupon
• GOLD: A 100 Baht coupon
• PLATINUM: A 100 Baht coupon

Question 6: What is the benefit for the first 5 reviews of a new restaurant?

• SILVER: A 100 Baht coupon
• GOLD: A 150 Baht coupon
• PLATINUM: A 200 Baht coupon

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Singapore 🇸🇬

1 Hungry Hub Point = 0.01 S$

Question 1: How many points do I earn per S$1 spent?

• RED: 1 point
• SILVER: 1 point
• GOLD: 1.5 points
• PLATINUM: 2 points

Question 2: How many points do I earn for writing a review?

• RED: 50 points
• SILVER: 50 points
• GOLD: 100 points
• PLATINUM: 100 points

Question 3: How many points for a review with 3 or more photos?

• RED: 100 points
• SILVER: 150 points
• GOLD: 200 points
• PLATINUM: 200 points

Question 4: How many points for referring a friend (Referrer)?

• RED: 1000 points
• SILVER: 1500 points
• GOLD: 2000 points
• PLATINUM: 2000 points

Question 5: What does the invited friend get?

• RED: 10 points
• SILVER: 10 points
• GOLD: 10 points
• PLATINUM: 10 points

Question 6: What is the benefit for the first 5 reviews of a new restaurant?

• RED: 10 points
• SILVER: 15 points
• GOLD: 20 points
• PLATINUM: 20 points

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Redemption Information

• Thailand: 1 Point = 1 Baht
• Singapore: 1 Point = 0.01 S$

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Important Note:
Customers must log in before making a booking, otherwise, they will not receive Hungry Points.

Conditions for Using Hungry Points

• Can be used for a maximum discount of 25% of the total payment per booking.
• A maximum of 1,000 Hungry Points can be used per booking.

Note: Bookings using Hungry Points as a discount are non-cancellable and non-refundable. The prepayment will follow the conditions of that specific restaurant. Hungry Hub reserves the right to change the terms and conditions without prior notice.

How to Use Hungry Points

1. Log in or sign up before making a booking to earn and use points as a discount.
2. When making a booking, click on Offers below the total payment amount.
3. Select the Hungry Points tab in the Offers section.
4. Choose the number of Hungry Points you want to use as a discount.
5. Confirm the use of points – 1 Hungry Point equals a 1 Baht discount.

Example Calculation for Using Hungry Points

Example 1:
If you purchase a package worth 54 SGD (approx. 1,390 Baht):

• 54 x 25% = 13.5
  Number of Hungry Points used as a discount = 135 points

Example 2:
If you purchase 5 packages at 54 x 5 = 270 SGD (approx. 5,560 Baht):

• 270 x 25% = 67.5
  Number of Hungry Points used as a discount = 1,000 points (the maximum allowed)

Important Notes

• Bookings using Hungry Points as a discount are non-cancellable and non-refundable.
• The system will display a confirmation message before using Hungry Points.
• Hungry Hub reserves the right to change the terms and conditions without prior notice.

A Hungry Hub Referral Code is a referral code that allows current customers to invite friends or family to sign up for Hungry Hub and receive special rewards for both the referrer and the invitee.

How to Use the Hungry Hub Referral Code

1. For the Referrer:
   • Log in to your Hungry Hub account.
   • Go to the "Refer a Friend, Get 150 Points" menu to get your unique referral code.
   • Share the referral code with friends or family.
2. For the Invitee:
   • Sign up for a Hungry Hub account using the Referral Code received from the referrer.
   • Make your first booking through Hungry Hub.

Rewards:

• Referrer: Receives Hungry Points when the friend completes their first booking successfully.
• Invitee: Receives a special reward or discount for their first booking.

Terms and Conditions for Using a Promo Code

1. Users may receive a Promo Code from marketing campaigns, reviews of partner restaurants or hotels, or social media campaigns.
2. The Promo Code can only be used with partner restaurants that support its use, indicated by this symbol: Please check the information on the restaurant's detail page.
3. The Promo Code can be used as a discount during the booking process on the Hungry Hub application or website.
4. If there is a remaining balance after applying the discount from the Promo Code, the user must make a prepayment for the remaining amount to complete the booking.
5. Only one Promo Code can be used per booking.
6. In the case of a cancellation of a booking (where a Promo Code was used along with a prepayment for the remainder), the system will not refund the full transaction amount after cancellation. Please contact Hungry Hub customer service before canceling.
7. If you encounter problems using the Promo Code, please contact Hungry Hub customer service via LINE: @HungryHub or WhatsApp: +66 63 372 3123.

Hungry Hub reserves the right to change the terms and conditions without prior notice.